IBM Redbooks — IBM Z Business Unit

Power Portfolio Lead & Team Modernization Lead · January 2026 – Present

• Sole architect of RBX, an AI-native content orchestration framework built on atomic Markdown topics with governed metadata and immutable content identifiers — now the production authoring system for the portfolio. Cut time to publication by 30% and tripled content currency throughput.
• Raised technical accuracy by replacing bespoke per-project processes with a standardized, governed workflow: enforced metadata tracking, structured review and sign-off gates, and separation of producer and auditor roles.
• Drove the portfolio's migration from a legacy FrameMaker pipeline to Markdown/HTML publishing in three months (Q1 2026) in partnership with the team developer, then delivered the first modular publications on the new system in August 2026.
• Designed and shipped a 27-agent agentic production system spanning six phases from scope through publish, replacing a manual editorial pipeline.
• Built custom IBM Bob authoring skills that guide residency authors through drafting, embedding structural and editorial governance directly into the writing workflow rather than enforcing it downstream.
• Built and deployed a live topic-assembly platform prototype with immutable content identifiers and MCP-based delivery, validated at zero conformance violations against its authoring standard.
• Authored a 62-rule normative content standard governing Markdown optimized for AI retrieval, adopted as best practice by IBM Z Design.
• Developed a Model Context Protocol server exposing the Redbooks corpus to internal AI tooling through five retrieval tools.
• Consolidated fragmented content currency efforts into a single modular assessment and update workflow, making staleness measurable across the corpus instead of tracked title by title.
• Led evaluations of AI editing and document-conversion tooling against seeded benchmarks, including a documented no-go recommendation that prevented a corpus-wide migration to an unstable format.
• Lead the Power portfolio's project leader team and own the FY2027 portfolio plan, scoping publication commitments against headcount constraints.
• Scaling the system across the Power portfolio with eight further publications in flight for 2026 and organization-wide rollout to the broader Redbooks team scheduled for Q1 2027.
• Architected a synthetic persona methodology for tailored technical content, adopted across IBM Z content teams.

IBM Cloud Databases — Content Developer

2021 – 2024 · Remote (Raleigh, NC)

• Owned the documentation portfolio for nine IBM Cloud database offerings, including CLI and API reference.
• Authored the complete GA documentation set for the Databases for MySQL launch.
• Built tutorials, FAQs, and troubleshooting content serving enterprise clients globally.
• Partnered with UI/UX on product landing pages and in-product WalkMe guidance to increase engagement.

Secondary English Instruction — 16 Years

2005 – 2021

• Sustained a 98% Advanced Placement pass rate by making difficult material accessible without simplifying it.
• Presented at three national educational technology conferences; led faculty technology training.

As Project Leader and Editor

• Securing Your z/TPF Environment (REDP-5740)

Published on the RBX System

• IBM Power S1112 Technical Overview and Introduction (MD260032) — August 2026
• Modernizing IBM i Applications (MD260020) — July 2026, 28-author residency

Bidirectional Inference of Personalized Metalearning

Co-inventor · U.S. patent application filed

M.S., Business in AI

Boston University · In progress, expected 2028

Software Engineering Certificate

General Assembly

B.A., Secondary Education (English)

Clemson University